> ## Documentation Index
> Fetch the complete documentation index at: https://docs.testsplatform.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

> Answers to common questions about TestsPlatform — online quiz maker and employee assessment tool

<AccordionGroup>
  <Accordion title="How do I create my first test?">
    Go to [My Tests](https://app.testsplatform.com/my-tests) and click **Create Test**. You can start from scratch and add questions manually, import questions from a document (PDF, Word, TXT, Markdown, JSON), or use the AI-Assistant to generate questions from a topic description. Once you're happy with the test, publish it and share the link.
  </Accordion>

  <Accordion title="Can I import questions from a PDF or Word document?">
    Yes. Go to **My Tests** → **Create Test** → **Import Questions**, then upload your file. The AI will automatically extract questions and answer options from it. Supported formats: PDF, Word (.docx), JSON, TXT, Markdown (.md).

    You can also paste screenshots of questions into the AI chat — the AI will recognize the text and create the questions for you.

    This feature requires the **Basic plan or above**.
  </Accordion>

  <Accordion title="What are free answer questions?">
    Free answer questions let applicants type any text response instead of choosing from predefined options. When you create a free answer question, you define AI review criteria — a description of what a correct answer should include.

    After an applicant submits the test, AI automatically compares their response to your criteria and marks it as correct or incorrect.

    **Example:**

    * *Question:* "What are the three steps of the customer escalation process?"
    * *AI criteria:* "A correct answer must include: (1) acknowledge the issue, (2) escalate to tier 2, (3) follow up within 24 hours. Order matters."

    This feature requires the **Basic plan or above**.
  </Accordion>

  <Accordion title="How to enable the feature that shows the correct answer immediately?">
    This is called **Learning Mode**. Enable it when creating a test link. In this mode, after each question the applicant immediately sees whether their answer was correct and the explanation (if you added one).
  </Accordion>

  <Accordion title="How to add a &#x22;name&#x22; field before taking the test?">
    When creating a test link, enable the option **"Request name or email before the test"** (also called "Named assessments"). The applicant will be asked to enter a name or ID before starting. You can use this for any identifier — real name, employee ID, nickname, etc. The system doesn't validate the input.
  </Accordion>

  <Accordion title="Can I set a passing threshold?">
    Yes. When creating a test link, set the **Passing Threshold** as a percentage. If an applicant's score meets or exceeds the threshold, the assessment is marked as passed. For example, 70% means the applicant must answer at least 70% of questions correctly to pass.
  </Accordion>

  <Accordion title="Can I limit the time for taking the test?">
    Yes. When creating a test link, set a value in the **Time Limit** field (in minutes). A value of 0 means no limit. The timer continues running even if the applicant closes the browser or refreshes the page. When time runs out, answers are automatically submitted.
  </Accordion>

  <Accordion title="Can I randomize the order of questions?">
    Yes. When creating a test link, enable **Random questions order**. Each attempt will show questions in a different sequence. You can also enable **Random options order** to shuffle the answer choices within each question — useful for preventing candidates from memorizing answer positions.
  </Accordion>

  <Accordion title="Can I change the order of questions manually?">
    Yes. On the test editing page, drag and drop questions to reorder them.
  </Accordion>

  <Accordion title="Can I show only a subset of questions each time?">
    Yes. Set the **Number of questions in assessment** when creating a link to a value smaller than the total number of questions. Each attempt will randomly select that many questions. For example, a test with 100 questions and this setting at 25 means each applicant sees a different 25-question subset.
  </Accordion>

  <Accordion title="Can I restrict test results visibility?">
    Yes, fully. When creating a link, set **Results available to**:

    * **Author** — only you see results; applicants see nothing
    * **Applicant** — applicants see their own results; you don't see individual results
    * **Both** — both you and the applicant see the results

    For non-anonymous links you can also control the level of detail: whether the applicant sees correct answers, explanations, or just their score.
  </Accordion>

  <Accordion title="Who can see my test?">
    Tests are only accessible via links — they are not publicly listed or indexed by search engines by default. You control who can take your test:

    * Share the link with specific people
    * Add password protection to the link
    * Set a usage limit (e.g., one-time use)
    * Delete or archive the link to stop access entirely

    See [Sharing Tests](/en/test-links) for details.
  </Accordion>

  <Accordion title="Can I password-protect a test?">
    Yes. When creating a test link, enable **Require Password** and set a password. Applicants will need to enter it before starting the test.
  </Accordion>

  <Accordion title="Can I limit how many times a link can be used?">
    Yes. Set a **Usage Limit** when creating the link. Once the limit is reached, the link is disabled and no further attempts are possible.
  </Accordion>

  <Accordion title="What happens if an applicant closes the test without submitting?">
    Their progress is saved automatically as they answer each question. If they don't click the Submit button, the test is automatically submitted after 3 hours.
  </Accordion>

  <Accordion title="Can applicants pause and resume a test?">
    Yes, if you enable the **Pausable** setting when creating the link. When paused, the timer stops. The applicant can close the page and return later to continue from where they left off.
  </Accordion>

  <Accordion title="Who owns the content I create?">
    You do. Authors retain full ownership of their tests, questions, and explanations. By publishing content on TestsPlatform, you grant us a license to host and display it as part of the service — but the content remains yours. See our [Terms of Use](https://testsplatform.com/terms-of-use) for the full details (Section 3.1).
  </Accordion>

  <Accordion title="Is my content sent to OpenAI?">
    When you use AI features (generating questions, importing from documents, free answer review), your content is processed by OpenAI's API. You can choose not to use AI features if you prefer to keep content entirely within TestsPlatform. See our [Privacy Policy](https://testsplatform.com/privacy-policy) for details.
  </Accordion>
</AccordionGroup>

Have a question not answered here? Reach out via [in-app chat](https://app.testsplatform.com/contact-us) or email [support@testsplatform.com](mailto:support@testsplatform.com).